PRIVACY POLICY
SceneCraft Staging & Design
Effective Date: January 11, 2026
1. Introduction
SceneCraft Staging & Design (“SceneCraft,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, engage our services, or interact with us online.
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Full name
- Email address
- Phone number
- Property address
- Billing address
- MLS ID
- Company name (if applicable)
- Partnership status (agent, builder, etc.)
- Project details and notes
- Communications you send to us
When you make a payment, your payment details are processed securely by our third-party payment processor (e.g., Stripe).
We do not store full credit card numbers.
We may retain:
- Last four digits of card
- Payment status
- Transaction history
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- General geographic location
This information is collected through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
- Provide quotes and staging services
- Process payments
- Manage agent and builder partnerships
- Communicate about projects
- Respond to inquiries
- Improve website functionality
- Analyze business performance
- Send important service-related updates
- Comply with legal obligations
We do not sell personal information.
4. Legal Basis for Processing (If Applicable)
Where required by law, we process personal data based on:
- Performance of a contract
- Legitimate business interests
- Consent (e.g., marketing communications)
- Legal compliance obligations
5. How We Share Information
We may share information with:
- Payment processors (e.g., Stripe)
- Website hosting providers
- CRM platforms
- Email marketing platforms
- Analytics providers
These providers are contractually obligated to safeguard information.
We may disclose information if required by law, court order, or to protect our legal rights.
6. Data Retention
We retain information:
- As long as necessary to fulfill service agreements
- To maintain financial records
- To comply with tax and legal obligations
- To resolve disputes
When no longer required, data is securely deleted or anonymized.
7. Data Security
We implement commercially reasonable safeguards including:
- Secure hosting environments
- SSL encryption
- Restricted administrative access
- Secure payment processing via third-party providers
However, no system is completely secure. Use of the website is at your own risk.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request restriction of processing
To exercise your rights, contact us at:
We may require identity verification.
9. Marketing Communications
We may send:
- Service-related emails
- Project updates
- Partnership communications
You may opt out of marketing communications at any time by:
- Clicking “unsubscribe”
- Contacting us directly
We may still send necessary transactional communications.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website performance
- Understand visitor behavior
- Support marketing efforts
Please review our Cookie Policy for more information.
11. Third-Party Links
Our website may contain links to third-party platforms.
We are not responsible for the privacy practices of those third parties.
12. Children’s Privacy
Our website and services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.
13. Florida Privacy Considerations
As a Florida-based company, we comply with applicable state and federal privacy laws.
If future regulations require additional disclosures, we will update this policy accordingly.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date.
Continued use of the website constitutes acceptance of any changes.
15. Contact Information